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Front App

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2,446 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Profile Name

Star Rating

2029
370
27
6
14

Front App Reviews

Review Filters
Profile Name
Star Rating
2029
370
27
6
14
Najam u.
NU
Najam u.
04/13/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Customer Fulfillment & Support

Front has been really helpful in managing my office work and emails. Really streamlined process
Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
04/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Collaborative Inbox

Collaborative inbox that makes team communication seamless
Víctor Daniel A.
VA
Víctor Daniel A.
04/09/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Front Makes Multichannel Support and Team Collaboration Effortless

Front makes it easy to manage conversations across different channels without losing context. The shared inbox setup works well for team collaboration, and internal comments help keep communication aligned without spamming the client. It’s also pretty intuitive to use once you get used to it, which helps a lot in fast-paced support environments.

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014